Privacy Policy

Information we collect

• Contact details you submit (name, company, email, phone) when requesting a quote or support.
• Message content from forms or direct emails.
• Product telemetry limited to service logs required for security and uptime.
• Basic analytics (page views, referrers) via Plausible, a privacy-focused, cookie-free analytics tool.

How we use your data

• Respond to sales and support inquiries.
• Provide quotes and configure services you request.
• Improve reliability, security, and usability of our products.
• Meet legal and compliance obligations.

What we do not do

• No selling or renting of personal data.
• No advertising cookies or retargeting pixels.
• No sharing with third parties except essential providers (email delivery, hosting) under contractual safeguards.

Your choices and rights

• Request a copy or deletion of your data by emailing info@voip.associates.
• Withdraw consent for marketing or follow-ups at any time.
• Update inaccurate information by contacting us.
• Opt out of analytics via your browser's Do Not Track setting; Plausible respects it.

Data retention

We retain contact and support records only as long as necessary to service your request or comply with legal requirements. Call records and billing data inside the platform follow your contract settings.

Contact

Questions about privacy? Email info@voip.associates or write to FLAT A, 15/F HILLIER COMM. BLDG., 65-67 BONHAM STRAND EAST, SHEUNG WAN, HONG KONG.